Please do not buy anything at this store. They are not licensed to do business in the state of California. DO NOT give them any personal information. Nor purchase any products from them as your credit card will be charged multiple times. And you will have to report them in Civil Court as well as at the BBB. You can return the product and they will not refund you. Please stay away from this company.

Shady store with horrible practices, please be aware of the scams!! They will pressure you into buying things and then hike the price up and offer you no refund on the items.

I got scammed. I agree with every single comment here. They list their introstem products for about $600 a bottle and I found the exact one on Amazon for $35, same brand same everything. The eye cream does give you a but if the instant disappearance of wrinkles ( not completely ) but some creams I bought from China for $2 does the same thing . They sold me an Infrare Red little hand held gadget to help with the wrinkles, listed for $13,700. I kept saying No to them but they were very insistent until they can sell you . I walked out with $2700 of purchase including the the $13,700 machine, 5 free facials and about 10 boxes of all sorts of cream. They showed me how many people bought those machines at full prices by showing me their Venmo sales records. I feel so sorry for those people who got scammed. Anyway stay away from this store. Karma will get them later. They won’t last

If you are a woman over 35 with the misfortune of walking past this shop, one of the employees will try to hand you a skincare sample. “For you dear!” If you take it, they will pointedly look at your eyes and say, “oh, you know what? I have one for the eyes. I’ll give it to you to go!” Then they turn and walk inside, relying on your manners to oblige you into following. Inside, they will show you the effects of an eye treatment and try to sell it to you, bundling other products for free. If you fall for it they will pass you on to an unlicensed “professional from ______ that’s only here for a few months” (up seller) that will give you a “facial” and sell you a package. The employees make 25% commission on anything you purchase. They will gladly lie to you about their origin, background, and the product ingredients. Anything to make a sale. They use your insecurities and manners against you. Employees are given a script that says the product uses rose stem cell, when an employee pointed out it’s actually grape” the owner said, “you can say it’s grape, you can say it’s rose, you can say it’s cucumber. It doesn’t matter”. When he told her to advertise the upsellers as from Japan, Brazil, etc, she asked if she should tell clients they’re from Israel (the truth). He replied no, don’t say that because Israel has a bad reputation for skincare. The entire shop is a front for shilling a skincare line called Introstem. Its entire purpose is to bring in the most money possible. If you’re drawn in by sellers at places like Elements Wellness or a mall kiosk, you may try to look Introstem up online for friendlier prices. Their website intentionally markets the skincare line at ridiculous prices. Their main product, an “injection free Botox” for the eyes, is listed at a whopping $1,300 on the website. Elements Wellness lists the product on their shelf at around $900, but they will tell you they’re offering a deal for $399. If you still hesitate they will bundle other products for free or use their “personal discount” and go as low as $150. Meaning this product is worth LESS than $100, given the employees still earn 25% on the $150 sale and the business still makes a profit. This less-than-$100 product is being advertised as $1300 online. Also, they will ask you not to tell anyone you got the product for that price.. because they will sell the products for as high as they can. The product they will show you DOES visibly make a temporary difference under the eye, but so does Preparation H. Peter Thomas Roth has an eye cream with the same instant firming effect for $49. If you’d like to see the tactics in action, have lunch outside at either Crepevine or Mediterranean Kebob and watch. They have 4-5 employees that take turns every 10 minutes to have someone hand out the samples. Watch who they offer the sample to, they will ignore younger people and men. Also watch their face when they are ignored or turned down. It is shocking to watch their smiles immediately sour and the “salesman mask” drop. Please heed my advice: do not fall for these tactics. If you really love the results from the eye product, know that they will sell it as low as $150. Don’t bother with the other products they will try to bundle or sell; the line is overly fragranced and there are more reputable brands from more reliable sellers. You could cross the street and go to BlueMercury and order that Peter Thomas Roth Instant FirmX eye cream, they’ll ship it to you for free. Also, don’t get a facial there. The employees performing facials are not licensed and likely do not follow California State Board rules and regulations for skincare services.

This shop force-sold and charged an elderly woman with Alzheimer's $7K+ for products she didn't want. Stay away from those scammers!