LOVE supporting this small business. Store has an amazing layout. Customer Service was GREAT. Product is always fresh. If you want a little snack, they have an amazing munchie bar. I even walked out with a snack for my dog! That was a sweet little surprise. Will definitely be back.

Let me just say that I frequently visit these weed shops but this one... THIS ONE IS THE BEST!! great deals and the friendliest person named Elyse working the store. She is the SUPER knowledgeable and just a a ball full of positive energy. I will DEFINITELY be back!!!!

I bought a cart from here that ended up being defective within a week, when I called to ask what I could do, I spoke to an employee who told me to bring it in and she could start the process for a case with a defective item, OR I could wait until 4:30 when the manager would be in, and there was a possibility that he could help me out a bit more than just starting the claim process. I decided to go in when the manager was working and I must say that Glen was super helpful and professional with great customer service. He exchanged my item for a different one of my choice, and told me that he would handle the claim process himself and that I didn’t need to worry about the defective cart since he would deal with them on his own time. I am extremely pleased that at Cloud 29, they care about customer satisfaction and ensuring that customers remain happy and come back. 10/10 recommend

Look no further!! I have found a dispensary I can call home! 🥰 I was greeted by a friendly older gentleman as well as a female voice I came to know as Elise (hope I spelled it right). Elise was not only knowledgeable on cannabis, but very pleasant and welcoming. I had already known what I wanted by going online and simply showed her my phone and what I had in my cart. She recommended that although online shopping is fun and convenient, to maybe stop in next time and browse around at see what’s in store, as I was in a bit of a hurry, which was very nice. The interior is well done with clean, Fresh and modern vibes, the Cloud29 bags are thee cutest sophisticated bags to ever carry my ganja! 😂 AND it’s woman owned! ❤️ I purchased a Black Cherry Punch Indica vape pen with accessory. Elise was awesome with amazing customer service, very welcoming, great vibe. I’ll definitely be back, it’s worth the short drive from downtown where there are MANY shops, to come here not only for the service but products and pricing as well as the knowledgeable staff! I almost forgot to mention the Snack Bar! Upon leaving Elise, offered me my choice of goodies and munchies from the snack bar, free of charge! Overall wonderful experience!

This place is a must visit, the snack bar is no joke, prices and quality of product is bar none, if you are in south windsor this is the place you WANT to shop for your cannabis needs, got an oz of really good bud for 118.95 they have daily offers and i must say the owner clearly cares abouy their employees, and must very clear.y is passionate about getting a fair price to people .