Good for juice and that’s about it. Avoid for devices. As others have said they are unreasonably rigid in returns and refuse refunds on $300 defective devices that have not been used. They make you spend weeks going through warranty with the manufacturer. As someone who has spent thousands of dollars here this last experience made me start shopping elsewhere. The employees are great however

Great service as the clerks were very helpful and social.

Good selection, I have found specific items that I was grateful to have a local connection for. However the service is sometimes lacking. They do their best but on more than one occasion they were unwilling to replace lightly used and defective items because they "couldn't sell it anymore". This kind of inflexibility doesn't exactly excite me as a customer. Just thought I should honestly report my experiences with this place. I still would recommend for the selection and decent prices alone, if you like D8 or CBD or vaping or anything like that definitely check this place out while you're in town. Pictured is my ~$20 nectar straw that I couldn't recommend enough.

I can't say that the service is horrible, employees doing what they are told what to do...my question is where the responsibility lies on defective products? As a customer, spending money, if it doesn't work....where does the refund/exchange occur? If any? I bought a device tried it in store...yes it worked...I literally walked outside and walked back in to let them know something was wrong...because I walked out...there was nothing they could do??? Nothing?? The gentleman literally had a conversation with me during the purchase about product issues...hence the reason of me trying it in store. I never had prior issues with this brand, didn't off the initial puff or two in store...get out to my car, take a puff and the battery/vape will not automatically shut off...I go in and was told I walked out and because I initially said it was fine....no refund, no exchange! Seriously?? If you are having product issues, it should not be the customers problem nor should they be held to whatever issues you may be experiencing on your end...as a business owner you should be honoring your products and holding vendors or products to the satisfaction that you as as business stand for. For that, I will not be returning. You are gaining providing defective products with no intention of positive customer satisfaction and quality products. Businesses should be providing quality products to their customers...no if ands or buts...Thank you but no thank you!

BEST ecig/smoke shop around. So helpful, amazing customer service and wonderful selection of products. Thanks ❤️