The Apothecarium Dispensary of Plymouth Meeting

Such an easy going experience. First visit today. Store has very knowledgeable, friendly patient advocates. They also have a great discount program for your first 3 visits and a rewards system. Definitely will be headed back when in need of my Kind Tree Products ❤️

I would give 0 stars if I could. I truly gave this place a fair shot but have had nothing but completely awful experiences. The woman at the front desk who’s there a lot of the times is one of the most unpleasant people I have ever encountered - she’s always giving dirty looks, verbally expressing she wants to go home in front of patients, and screaming at people at the door to pull it and rolling her eyes when they can’t hear her from 8 feet away behind a desk… I have multiple times gotten damaged items (leaking) and the people behind the counter treat you like you’re inconveniencing them by looking for an exchange or refund. The manager today seemed as though she was in a bad mood, and barely made eye contact with me while trying to exchange damaged product. I had to go back in a second time as the exchanged item was still damaged and she showed no sympathy at all for the companies negligence on carrying quality, non damaged products. Any other dispensary in this area you go into they’re beyond friendly and accommodating - these people seem bothered 24/7 and like you inconvenience them by wanting them to do their job. Its honestly wild when you spend a lot of money here to in exchange be treated like garbage. It’s much more worth it to drive the extra 4 minutes to Verilife and get non- damaged product and great customer service than to be met with attitude, screaming ladies behind a desk, damaged product, and terrible customer service here. I won’t be returning again.