Editing my review: The CEO identified non-tested products, removed them, and contacted me to provide a full refund. Absolutely stellar response. Dismayed to find that they're selling delta vape products that don't have lab tests for reagents, solvents, and other toxins. I was even "sold" on a brand I later found out is known for lacking those tests. Hard avoid.

Let us get this out right up front e-cigarettes have proven effective in aiding smoking cessation. I've personally witnessed seven individuals successfully transition to vaping, including myself. If you're considering trying it out, I highly recommend visiting NEW LEAF VAPOR COMPANY. Here's why: Despite being relatively underrated in Jacksonville, this company surpasses expectations with its exceptional service and standards, surpassing even renowned establishments like Chic-Fil-A (although I do enjoy their offerings). New Leaf's range of products, knowledgeable staff, and unparalleled customer care create a welcoming environment, instilling confidence in even the most uncertain customers as they embark on their journey towards a tobacco-free lifestyle. I must extend my gratitude to Mike, the District Manager, whose leadership fosters a culture of genuine care and approachability across all New Leaf locations. The consistent quality of service is a testament to his efforts. The entire team deserves commendation for their unwavering commitment to customer satisfaction. Personally, I frequent the San Jose, Blanding, and Fleming Island branches, where the staff never fail to greet me by name or recognize my phone number. Even when I've had moments of forgetfulness, they handle situations with professionalism and understanding, a reflection of their dedication to personalized service. While I may not be acquainted with the owners, their choice in leadership with Mike is undoubtedly commendable. In summary, New Leaf Vapor Company and its staff have left an indelible impression on me and countless others. Thank you for your outstanding service and unwavering dedication. Blessings, New Leaf Staff

Always great service! I'm in a wheelchair and I appreciate everything they do!!!

I am not new to vaping but have not been able to find the right vape for me and constantly had to buy new ones due to smoke shops not being experienced enough in to be able to provide information on any of them. Costing me a nice little bit to find one that had everything I wanted.The employees here are all super nice and so helpful and very knowledgeable. One of the girls showed me some options that would work well for me and I left with a vape that I absolutely love. I honestly will never go to anyone else now.

Always a friendly bunch of people with great recommendations, Johnny-on-the-spot service, and great service! You may not see the selection of devices that you might see in a larger store, but these people know their products well and always greet you with a smile. They're great people and the store is impeccably clean, sleek in style, and efficient to an almost military degree with their stock. Will continue to come here as long as I live in this area!