CVS | 2035 Novato Boulevard, Novato, California | Cannabis Shop

Finally the CVS in Novato at the Square has some amazing employees. Evelyn was awesome! She was friendly, helpful and knew how to use a coupon I had loaded onto my card and forgot about. So many times the employees were slow and uninformed. I hope this is the start of a new era of employees. She was wonderful!

Went to pick up prescription for my daughter and the lady cannot even capture the birthday and name correctly. Then I gave her the insurance card with all info on it, she still cannot find the prescription. I was asked to check with my doctor, doctor called them and then they found the right info. When I call back to confirm it is ready for pick up, I was told by another lady that yea it is ready a while ago. Then they thought they hanged up the phone and started gossip/laughing that I cannot spell my daughters name right. Come on, I gave her the insurance card with all info, how can she missed the name? The lack of professionalism in handling customer’s info is terrible and racism. Never use this CVS again.