This place overcharges. $260 for a 13 pond mini golden doodle?! We were told there is a charge for matted chest but I just brushed the dog one day before sending in for grooming. Pretty sure there is no mat……

Great selection of natural/organic pet foods and anything else you would need to treat your pet well. Employees were very informed on the products. Highly recommend.

*** CAUTION (EMILY) "Groomer" Probably the most horrifying and traumatic customer experiences I have ever had. After everything I have been through I would have to advise to not risk going to this place. I have provided photos below of my dog after grooming. Still wet, no nail trim and a gash left on his genitals which required hospitalization. After reaching out to Healthy Spot CEO and Directors I was able to be compensated for the damage and animal cruelty inflicted by Emily. I hope nobody else experiences what I went through. I have posted photos of my dog after the "Cut" and one photo before I took him in. Pictures say it all

We want to express our outrage with the Grooming services provided by the Mission Bay Health Spot. We chose Healthy Spot because even though they are more expensive than other groomers, they say they pride themselves in working in a partnership, and that they have grooming assistants to help with animals that have anxiety or stress. We were told these assistants (as well as their website says this) so that dogs that are stressed can get a break when they are upset. The truth of the matter is they leave your screaming dog in cages for hours! We had an appointment and when we came back for her over an hour later we could hear her from outside before we even got into the store. She was screaming and crying. We learned they had not even started her yet and had left her unattended this whole time in a cage. Obviously we immediately took her home. We are scared that this has happened on more than one occasion since the grooming for our 8lb maltipoo would take up to 4 hours. To communicate that you offer a groomer and a grooming assistant, and to charge for that and not have it but instead have a stressed out animal is abusive and irresponsible. She was so upset she wouldn't leave our side after we came home. They should be ashamed. We have reached out to their management and will update this review with their responses. Response from regional management (pretty generic and not really anything in offering assistance). “I'm so sorry to hear about your most recent experience at Mission Bay. We absolutely strive to be better! Thank you very much for bringing this to my attention so that I may look into it further. Please feel free to contact me if you have additional questions or concerns. “

As an Instacart shopper usually I dred pet store orders but this place is no ordinary pet food store. Staff members knew where everything was and helped so much. Got in and out with everything on the list so fast and learned about the area in the process!