Amazing customer service during my first trip hereand a delectable variety of medicinal herbs which made my cheeks rise and my eyes drop unfortunately, when I returned on 6/17 @ 8pm. I dealt with a bystander by the name of Mia, young lady wearing a black tee shirt with cartoon print on it. She was not as enthusiastic as the first bud tender that I saw on my first trip( which I wish I had) and she was huffing and puffing. She tried over charging me when the price was right on the clipboard, then she couldn’t override and began huffing and puffing again while grunting when Amanda, whomever she is was on her lunch. I understand everyone has a day that they aren’t feeling it but when you are in customer service it’s something that you should always strive for! I am not happy about that trip @ all!

This place is one of the most structured, safe, happy, chill setups I've ever seen in this industry. You just scan your id on a scanner to gain entry upstairs, and once up, the atmosphere is great! James was calm, knowledgeable, and personable.

First time shopping at kind love and it was definitely a great experience! Mia and Angela helped me with such compassion and understanding. It’s hard to think some people having a bad experience , but I felt completely comfortable with what I left with ! I hope to be returning soon with my new dispensary friends

I visited today hoping to check out any Mother’s Day specials, as many other dispensaries were advertising holiday deals. When I approached the female budtender (unfortunately, I didn’t catch her name) to inquire about promotions, I was immediately met with a rude and dismissive tone. Her attitude made me feel uncomfortable right from the start, to the point where I had to ask, “Why the attitude?” Rather than showing any professionalism or courtesy, she responded with, “I’m not having an attitude, and if you think I am, that’s not a me problem, it’s a you problem.” I was honestly shocked by the lack of accountability and basic customer service—this felt more like a confrontation on the street than a professional interaction. As I decided to leave and said I’d take my business elsewhere, I heard her and the manager laughing as I walked out. That level of disrespect sealed the deal for me. I won’t be returning, and I’ll be sharing my experience so others can find a kinder place to shop than so called “kind love”

The African American girl upfront is not a good representation of your business. Her demeanor with first time guest is off putting and I was looking to purchase an entire ounce. I normally go to life flower down the road and after today will continue to do so. These reviews aren’t lying. I read them, still gave yall a shot, and she behaved exactly as they said she would. Disappointing.