Zen Leaf Dispensary Naperville

Across the board, my experience with EVERYONE at the NAPERVILLE location was AMAZING from security to staff! TIARA was my in-store cashier. She was so sweet and personable! I also think there was a lady named Michelle (girl I'm sorry if I got the name wrong!!) who was SUPER SWEET and gave me a coupon card for a minor miscommunication that wasn't even the stores fault, it was mine! The woman who saw me out of the store was super funny and personable too! The security guy at the front was a nice dude! Ok literally everyone who worked today was amazing, I'll leave it at that,lol. Sincerely, thank you ALL for being so quick to fill my order, and make my experience so pleasant! The Naperville location is ON POINT!!! -Jessica B.

The greeter once you get in the actual dispensary past the front desk was very nice & helpful. The guy at the desk wasn't a bad guy but he was more interested in his phone than eye contact. He still greets you at least & is quick about his work but it was still odd to be adressed secondhandedly than to have priority for a few seconds. I'm saying this as someone who works in customer service - it was just shocking to me cuz at any job I've had that would have gotten me reprimanded lol. Anyways the line inside took forever. Like I don't know why it took so long. Maybe it was a bad day for them for some reason? There were plenty of counters open but I saw several people other checking the time on their phones wondering what was taking so long. The staff at the counter were fine. Polite but not particularly friendly or unfriendly. Just doing their job & kinda don't wanna be there vibes. I'm just saying this because the Zenleaf location in Lombard I've been to has much friendlier staff overall & the difference was noticable. Like I said, the greeter here at the Naperville location was the best part. If she could become a service manager I get the impression she could improve the atmosphere of the place