Reseñas

Looking at the previous reviews, I think they are fairly old. This place must have improved tremendously since then. My experience has been excellent. The staff is friendly and quite efficient. I used to go to the now-closed Walgreens, where the staff was rude and inefficient. Kudos to this place for really making an effort to provide great customer service.

- Quentin Cotillard

July 26, 2024

No customer service or willingness to help transfer prescriptions. Only way to get pharmacy on phone is to use the medical provider path. Even then they will only put the prescription on hold and you have to can another pharmacy for 30 minutes to try and get a human to fill it. When I shared my concerns about contacting the other location (because I had tried that pharmacy first) the person dismissed me and just kept saying “well I picked up didn’t I?” Horrible customer service.

- Rebecca Grinley

January 26, 2024

So this pharmacy has an unusual and unbelievably unprofessional approach to handling patients. They ignore them. Literally. On multiple occasions now, when the pharmacy is open, they ignore all calls. I’ve spoken to the employees, and it’s crazy. I had to physically go into the store because I was on hold for 45 minutes. I walk up to the counter and ask if something is wrong with their phones and the answer is an casual, dismissive “we’re not answering the phones. We don’t have enough people”. So literally, people calling. Elderly, unable to come in, sick people confused by prescriptions… and they just let them sit on hold and ignore them. Zero effort to help them or respond. This apparently is policy because it’s happened to me now three times. It’s shocking. This isn’t a clothing store or sandwich shop. People’s health depends on their job…. But instead of trying to do it properly, they just opt for laziness. Unbelievable.

- Daisy King

January 14, 2022

Pharmacy has absolutely no customer service at all. They ignore any incoming calls. I have been trying for five days to get a status of a refill on a much needed medication. No one answers the phone. Not even up at the general store front area. I have literally been trying for five days. I physically went there and there were close to 20 people in line for the pharmacy so I turned around and walked out. Definitely in need of hiring more employees if not only to answer the phone.

- Siri Humber

April 18, 2022

Another covid casualty. Perpetually understaffed with the remaining people not really caring enough to try and do a decent job. The pharmacy has fallen from being professional to mediocre. Huge lines with unfilled prescription and an abundance of excuses. They don't answer to phone and leave prescription management to an automated system that is wrong 100 percent of the time. Like Walgreens, CVS seems willing to commit retail suicide through poor customer service and a staff that could care less. In our small community it would be nice if there was a local pharmacy with a pharmacy staff that was conscientious but those days are over. Like most things in live it is just easier to take business to the internet.

- Mark Haddix

January 23, 2022