I've loved going here and to the Manhattan location as well for several years now. The service and products provided can't be beat. However, things have been changing recently. Management has closed the Manhattan location basically without any notice to their customers and this Brooklyn location is now only open two days a week (Friday and Saturday). The times that I've come to Cannabist recently, it has been very crowded in the store compared to how it used to be, probably because the store is only open 2 days a week now. There's also usually wait to be helped because of how many people are in the store. That has led to other customers acting quite rude, being impatient about the delays. The service has remained impeccable, but it's clear that the employees are overwhelmed. If management added more days that the store is open, it would improve everything.

Knowledgeable, honest, professional and friendly staff. They treat every patient with respect and carry there business in a safe and welcoming area. Unfortunately they are now only open Fridays and Saturdays so my visits have become fewer and far between. Too bad, really liked this place.

The best energetic staff in Brooklyn. They have all the answers geared to help you make top choices. Picking and choosing can be costly so I recommend talking to your fellow customers as well. Sometimes the best experiences come from great advice. Here’s mine under the Seed And Strain brand. Best taste, Sunshine Daydreams. Strongest high, Boscotti. Have a great day.

I love this location, the staff is amazing (one reason I keep going back other than medical necessity). They are extremely helpful and have great energy, even when I'm withering from my symptoms. I've never had a bad experience at this shop. I am extremely disappointed with where management of this company seems to be headed. There is rumor of union busting which is greatly effecting CUSTOMERS who have medical necessities. Management is getting rid of home delivery which is vital for customers and is cutting hours/days from 6 days to 3 days which is extremely concerning (the cutting hours and delivery was suddenly announced this week in separate emails to their customers). I am concerned that it will limit access to customers in medical need. This is one of three medical shops within Brooklyn. There is rumor they are closing their Manhattan location as well so that wont even be an option going forward. If regular medical pharmacies have access to unions with livable benefits and customers aren't affected, dispensary workers should have the same option. The way this company is going about punishing their CUSTOMERS for the rights their staff deserve is extremely harmful and unethical. I support the amazing staff that are helping people get the medicines they need, not the company trying to make profits. Do not let them think as customers we aren't being harmed by their business decisions.

I have absolutely no complaints about my experience at this dispensary. Robert has been a great representation, of what good customer service should be. Also, Rosalia they are both very remarkable human beings, and should be applauded for their professionalism and knowledge of the products. Yolande C