Please bring back kiosk order tablets in the back, I appreciate the customer interaction but sometimes people don't want to be hassled, we just wanna come in look for ourselves and place orders by ourselves, not be pacified through the selection process, i know being a Karen right, but I mean it's so much easier

The staff here is very friendly and helpful. It's usually a quick in n out, especially if you have an online order ahead of time. Great product at really great prices. Their rewards program is a bit lackluster compared to other dispensaries like From the Earth, but their prices are much better. If you are in the area, I highly recommend this dispensary.

I’ve been going to local for quite a bit now because I really like the quality of their flower. At times I think their customer service could be a bit better. I had a pretty disappointing experience tonight. Placed an order online for a special on their flower and when I got to the store I was offered my loyalty discount of 10% and asked if I wanted to use my points as well. I love to save more money on my cannabis so I immediately said yes. The cashier gave me my total and it was the same amount for what my online order total was. I was confused so I asked if that total included all of the discounts and the cashier said yes. They were busy and I thought I may have confused the total I saw online so I didn’t push it and left. Got home and checked the receipt only to notice the online discount hadn’t been applied. Again I was confused so I called the store to let them know my issue and they asked if I could come back to the store with the receipt, didn’t ask for any of my information. Got to the store, and let two employees know my issue before I was told to get in line to speak to a manager. Waited patiently, again they were busy! Finally got to speak to the manager only to be told the offers could not be combined. Kinda frustrating to hear this after not being told this by the 3 employees I’ve already had interactions with by this point. Manager stated the system automatically applied the better deal to give the customer the best discount. The different between the two totals was 98 cents. If this had been explained to me from the beginning, I would have chosen to not use my reward points and just gotten the original discount that made me want to place the order to begin with. Overall just disappointed with how the issue was handled. Lack of training and honestly good customer service as no one except the manager bothered to explain what happened/showed empathy. Could have been explained by the cashier or by the person I spoke to on the phone instead of wasting a second trip of my night that I got nothing out of other than being told there was nothing that could be done to make up for it. Hopefully the communication and service gets worked on so customers don’t have to jump so many hoops and lose their points. Again fan of the flower quality but not a fan of their service.

Some of the cheaper prices that I have found in the Kansas City area. The quality of the product was great. When I went, they didn't have a lot of people working, so the wait in line was a bit long. They also were out of, or had very little of the products that I was looking for. Hopefully they get a more consistent supply in the future. The staff was friendly and knowledgeable.

Pretty decent quality flower nice density nice. Trichrome you could tell Care went into it and at least some kind of capacity.four out of five. concentrate was OK I’ve seen better but I will retry sometime.