Ordered a number of different items as usual. Cashier gave me a 72$ gram of live rosin instead of the 27$ half gram I ordered. Cashiers often “accidentally “ give you wrong items that end up costing significantly more

10/10 experience! I had the pleasure of working with TyTy a few weeks ago and they were incredible about helping me through my preferences and finding me some products without me having to pick up a menu because the recommendations were SO good. The patience, attention to detail, and warm energy were hallmarks of my visit :) Now that it’s time for a restock, I could drive to a closer dispensary, but will be going out of my way to visit later this morning. Cheers!

Update, I reached out to customer service and a different manager invited me back to take care of the error, he also provided me a one time discount for the inconvenience. I was pleasantly surprised by their commitment to customer service. I came back today and it was handled quickly, professionally and with a smile! Thanks so much for making this right for me. The manager was very rude about not honoring a sale price shown on a third party app, saying they don’t use that platform (Leafly). I selected this store and my order based on this advertised sale and was charged double because their website didn’t reflect the same price, but they have a sign right out front saying they will price match, but the manager seemed very pleased to tell me that nope they won’t honor that and nope they can’t help. He was incredibly rude and condescending and seemed so glib and proud to let me down and send me on my way unhappy. Guess I shouldn’t have let the sales sway me as this place is consistently the highest process, worst attitudes and mediocre product.

Today Ricardo was above and beyond he took the time to explain to me about Vapes and how to tell the difference if one is clogged or not clogged when The vape is low he took care of me in a very nice way! I'm always welcomed with such joy mostly from Melanie at the front desk or another staff member if she's not there! It starts off my visit always so positive and I always leave so happy she and the entire staff are always so great to me! And once again today proved again how great I was treated and taking care of!

Rico, Rae, Jolly, Tyler, Ty-Ty, Bea, Mel, Heather, Coop and staff ALWAYS help me out with any and every questions I have. I know with the amount of items you can get overwhelmed when you don't know too much about everything. They are very patient and take their time. Don't make me rush or make me feel like I was a burden. They made some suggestions and I felt comfortable enough to go with their recommendations. Thank you again for your time Rico & Staff!! Very much appreciated. The employees are the reason why I come back so much. If you don't know a lot about how products work they explain everything to you. It's always a great experience. Thank you, All of you. I genuinely mean that!