One of the best pharmacies in the area. The staff is great and super helpful. They always have those hard to find items and the pharmacists go above and beyond to help you. I can't say enough good things about this business and staff.

Doing business for years. They do a good job filling prescriptions. However the place is like a pig sty. The floors are filthy with worn out carpet to the subfloor which is the color of dirt!!! It’s been brought up to their attention several times, they don’t care. This is considered a medical facility and I feel like I have to clean my shoes every time I pick up a prescription. Why don’t they care enough to clean it up? It’s a busy profitable enterprise.

I was in the area and dropped in just to grab a water real quick. The gentleman at the register walked over to make sure they had what I wanted (I’ve never had someone check to see if I was satisfied with their water selection), but it was fantastic customer service. I had a great conversation with him about various things too. I wish all businesses were like this nowadays! It’s hard to find service like this at businesses anymore. I know I’d never get this at a CVS or Walgreens. Well done Vienna Rexall!

used to be a great place to get medications refilled and good way to support smaller business but their attention to detail and customer service has really gone downhill in the past year. Which both matter when it goes to filling medications.

I had an atrocious experience at Vienna Rexall Drug Center. My surgeon recommended the pharmacy for prescriptions required for a tonsillectomy, a procedure with an incredibly painful recovery. I needed to pick up my prescriptions the day before my surgery, so I called that afternoon and was assured that all prescriptions would be available after 5pm that day. I arrived at 5:30pm to be informed that all but one of my prescriptions was ready, but that my pain medicine was out of stock and they had no way to get it. I articulated that this was a grave oversight and huge problem as it was after hours the night before my surgery. I should have been informed of this issue when I called earlier that day. The staff and manager had no solution to offer. I ended up having to scramble, reach my doctor after hours, and find another pharmacy able to fill the prescription. Matters became worse a few days later, when on Friday, 2 days after my surgery, I received a phone call out of the blue from Rexall informing me that I had another prescription waiting for me. I inquired as to what it was and was told it was my antibiotic, a crucial med to ensure I did not get an infection. I asked why this was not given to me when I picked up my prescriptions on Tuesday. I received attitude from the staff and was told that I failed to pick it up. This after I stood at their counter Tuesday evening for upwards of 30 minutes waiting for them to package up my meds. When I arrived that Friday evening to pick up the antibiotic, I expressed my frustration and disappointment in the service I received on two occasions and called out that their oversight caused me to start a critical antibiotic 2.5 days late. The manager threw his staff under the bus, saying it may have been a mistake made by one of their interns and then blamed my doctor. As I stood there, in excruciating pain, when I should have been on bedrest, the manager was incredibly unprofessional and failed to take accountability or rectify the situation in any way. As someone who grew up in Vienna and is passionate about supporting small businesses, I am really sad to write this review. Had the staff handled the situation in a professional manner, I wouldn't waste my time putting this in writing.