Smoke N Chill #6 - Austin, TX | Cannabiswinkel

Just want to warn others so that they are not put in the same situation as I was. I’ve been a customer of the store for the entirety of their existence at the Parmer location. I went in to buy the product I bought many times before and noticed that the label was very faded. I was a little hesitant but the employees assured me that they would never sell old or outdated product. I ended up using the product despite it looking and smelling different than it had before and had a bad outcome. I attempted to fix the situation by taking my receipt and the product back to the store, in hopes of getting some kind of exchange or discount or refund but was instead met with disrespect from the owner himself. The same guy who assured me everything was good would not tell the owner on the phone all of the details in the owner refused to listen to them. I wouldn’t recommend coming to this location to anyone because they obviously don’t care about their customers at all.

I just left this stop while visiting and when I tell you they have all your smoking needs from cigars, vapes, & vape & all of your smoke needs. In addition, to having all of your smoking needs they have a fun staff with stellar customer service that helped me out so SHOUT OUT 📣 to Lakisha and Shae for helping my friend and I out and giving us exemplary customer service. I was pleased with the plentiful variety of product, cleanliness was PRISTINE, & would definitely recommend this smoke shop; I definitely say they’re definitely deserve the name Smoke & Chill. Wonderful place overall 💯🥰