Have a Heart Greenwood - Seattle, WA | Cannabiswinkel

I recently visited the Have a Heart store at 300 NW 85th St, Seattle, WA 98117, and unfortunately, my experience left much to be desired.

As a regular customer, I've always appreciated the convenience and selection at this location. However, on my recent visits, I encountered unprofessional behavior from certain staff members, particularly on Sundays.

It appeared as though two female employees harbored resentment towards their roles, perhaps indicating dissatisfaction with their jobs or personal circumstances. Given their negative attitudes and lack of professionalism, it's possible they are stuck in a position they feel is beneath them due to a lack of education or other opportunities. Regardless of their circumstances, providing good customer service should be a priority, and their failure to do so is disappointing.

Despite my attempts to engage politely, I was met with rudeness and felt unwelcome in the store.

One specific incident involved attempting to purchase $45 worth of edibles. The staff member handling my transaction was dismissive, tossing items onto the counter and neglecting to ask if I needed a receipt. When I requested one, she responded with hostility, creating an uncomfortable atmosphere.

It's disheartening to encounter such poor customer service, especially from a business I've supported for so long. I hope management takes steps to address these issues and ensure all customers are treated with respect.

Overall, my recent experiences at this location have been disheartening. I'm hesitant to return, especially on Sundays, when such behavior seems prevalent.

The best Have a heart store. Employees always welcoming, friendly and helpful! Highly recommend. Rather make the trip here, over the Have a heart on Blanchard street.