Q’anápsu

Helpful and patient with me as I trampled around the store like a startled deer. New shops make me nervous but this place had great deals on my pain relievers and the folks that talked to me were in the right place with a good disposition. Thanks much!

My fiancé and I purchased a cartridge for her pen two days ago and after opening it and screwing it into her pen, it shattered & cut my finger and damaged her pen battery. We came to the store today to try and simply exchange the cartridge and were cut off by the girl that was in charge and told that they couldn’t exchange unless it was a manufacturing issue. Not being able to screw it into our pen for use before it shattered would be a manufacturing issue. We were very polite and more than happy to explain what happened but we weren’t even able to finish our sentences before being cut off by her attitude and unfriendly service. We were food vendors at quanapsu’s official opening last year and we served their entire team with a smile only to be met by terrible service on their end.