The Dispensary of Saddle Brook

To add onto my previous review, the other cookies cart that I purchased was NOT what was shown on the label / their website. This place WILL scam you, do not come here for your needs absolutely ridiculous.

If I could rate 0/5 stars I would. Don’t be fooled by these AI generated Comments with 5 star ratings.

Most likely will not be coming back here so I thought I would share for anyone wanting to try. Products themselves are great
(given they aren’t about to expire in a month) customer service however SEVERLY lacking.

My third or fourth time here, usually out of my way but I was pleasantly surprised by the pricing and variety offered here.
Just took advantage of some of the holiday deals today and left with over 100$ in purchases.

I walked to my car sat down and reviewed my purchases. It looks like they gave me one of their oldest products from this brand.
For context I purchased a couple Cartridges and I have one to spare so it will last me about a month / cartridge. I did not want a cart that was going to expire in 1.5 months so I got out of my car and walked back in.

First of all the guy was very dead and dry with me seemed like he hates working there not a very welcoming environment considering everyone else who was VERY ecstatic about helping people find what they’re looking for.

Moving on: explained my situation and he is trying to tell me there nothing he can do once I walk outside of the front doors. I asked him for an exchange for the exact same product just a fresher one, and he refused. This was all in a span of 10 minutes (from when I walked in, made my purchase & sat in my car)

It’s just ridiculous because it’s almost like I walked into a trap, realized it, said “hey you guys are giving me a product that’s on the verge of expiration” just to get a spit back in the face.

Anyways morale is CHECK YOUR PRODUCTS EXPIRATION DATE (** BEFORE YOU WALK OUTSIDE THEIR DOORS**) (still on their property mind you.)

Bad service. Never coming back. Ohm and canna is down the road. Go there!! I came in looking for an strain they had in stock. The bud tender informed that I could buy the flower but there is no return even if the product is bad. Then proceeded to tell me she wouldn't buy it as its only on sale because its about to go bad. I said wow. Every other business allows you to return if your flower is essentially dust. When asked for a comparable substitute there was no help and I left worst then a came. Stay far away! Employees have no clue what there talking about.