Serene Tree Hemp – Vista, CA | Cannabis Shop

Products are good, but customer service is trash. Put on an order and had gotten a different order from them the same day and really liked the disposables. I emailed to see if I could cancel so that I could order more of the other ones. Turns out they were out of what I ordered anyway, but refused to cancel, only replace with something else. Ok, fine, not a huge deal. We'll I got a starter kit for Stiiizy. The battery worked for one day then wouldn't stop blinking and didn't work, wasn't the charge. I emailed Alexis, they said manufacturers defect told me to contact that company. I contacted them, they said to return to the place I got it. Told Alexis. Again said it wasn't their problem. So, now no one will take responsibility and I paid for a product that doesn't work. Money down the drain. Very disappointed in the customer service.

I've been ordering Serene Tree's products for awhile now. The THC-A MOON ROCKS are my favorites, and I've almost tried them all! I have two of the THC-A vapes, Ice Cream Cake and Sour Diesel. I'm currently waiting an Oz. of flower along with THC-A MOON ROCKS to be fulfilled and sent for delivery! I don't anticipate any issues. I'm satisfied with Serene Tree. 👍🏿🙂