Bought a couple of batteries from these guys. Brought one back, unopened to return and was given the ninth degree. When I said to just refund me as I was in a hurry, the young man decided he was being disrespected and told me he would not refund my purchase. I was taught u need to earn respect, and to respect your elders. No notice about not accepting returns BTW.

Great prices and deals, friendly staff who are willing to answer questions, and a clean shop; all around a great shop! Normally have stock for whatever I’m looking for, or if not they have it back within a few days!

Terrible at remembering names but if correct then it was Sam the owner of this establishment that gave me such a great experience when I came here looking for a water pipe. We talked a while trying to find something thatd make me happy and even went above and beyond with a discount to get me something much better than what I expected. Will be back again!

always have updated products, nice glass selection ( private blowers and cheech etc ) and prices are fair! lots of good stuff to load up on cbd wise. know your dose! sometimes cbn,cbd,cbg is a heavy mix for those who don’t typically use it medically. thank you to all of you who have been kind and helpful to my spouse and i when we come in! i always want to buy more than i fl should. they also have nag champa, not over priced. great selection again and kind staff. you can be in and out or walk around and take in the art in the shop. 🙏🏻😶‍🌫️

Since I quit smoking 🚬 I have been to several Smoke Shops throughout Hillsborough & Pasco Counties. Herb n' Legend has my loyal business, exclusively. Why? Glad you asked! 😉😉 ~ Herb n' Legend is SPOTLESS. This shop is cleaner than most eateries around the Tampa Bay Area. ~ Easy to shop. Even with tons of inventory and a great variety of ALL PRODUCTS, it is properly displayed, not confusing to the eye like most shops of its kind. ~ Rewards Program. Definitely a huge PLUS. Everyone wants something for free, esp these days with crazy high prices. Easy process, under a minute; a point for every dollar spent; no sign-up fee. ~ The biggest reason Herb n' Legend is officially my vape spot: Customer Service. Pretty much the same reason I frequent any business & become a loyal client. Tyler provided me with friendly but not "overly friendly" service; He was informative but not a "know-it-all"; introduced me to the Loyalty/Rewards Program during checkout and was genuinely interested in what I had to say. We chatted about some of the other, non nicotine/tobacco products the store carries, NOT because Tyler was trying to sell me. Rather, I was interested in products I hadn't seen or noticed elsewhere. Tyler really knew the intricacies of each product and took his time answered every question and educated me on product benefits (and legalities) ☆☆ I highly recommend Herb n' Legend ALL smoke shop needs ☆☆ Thanks, Tyler. You are 5 ☆☆☆☆☆'s making my "vape store crusade" a NO BRAINER! Herb n' Legend, guys & gals. Check them out, you will be a customer for life!!