Recent first-time customer at Sunburn. Very glad that I tried this place after it was recommended. Nice location and vibe. Nice setup with visible products for perusing. My extremely knowledgeable, helpful and all-around nice guy/bud tender was Jake. Gave me some stellar recommendations. Thanks, Jake! Nice music playing, very fast service and you can play pool, if you want. Better prices/deals here, so far. Will be back!

Pretty cool place to get your green script filled. Very clean on the inside and quick to get your script filled. Cool that they had a pool table inside and also had some unique art work on the walls. Would recommend

I recently traveled from Maryland to Mandarin, Florida, and decided to check out Sunburn Cannabis. From the moment I walked in, I was greeted with superb customer service. It didn't even feel like I was in a store, it felt like I was being welcomed by family. Nina, in particular, was super awesome. She made me feel like Florida was my home with her warm and friendly demeanor. Her down to earth nature and exceptional service truly stood out. Because of that, I'll definitely be back. Great job, Sunburn Cannabis!

Mia was amazing, it had gotten a little pop as soon as I walked in(anyone that works customer service knows how that goes) and she was so quick, Yet didn’t “miss” my discounts, was so helpful yet not rushing me. Excellent customer service- Mia(San Jose)

“Sunburn” Great to far below average. Sunburn has been the best medical cannabis my caretaker and I have found in the Inited States. We go often, employees have been super friendly and quality beyond belief. Unfortunately my caretaker purchased gift cards to celebrate 7 years of fighting stage IV Cancer. Delivery personnel gave us our product, had me sign a state form for delivery then took over 20 minutes (on doorbell cam) only to come back, state that they would not honor the “Sunburn Gift Certificates” and that we would need to visit their store as it was the “employee who issued the gift cards fault”. The delivery employees felt I should not have used any of the medication they dropped off while we were waiting for them to figure out their role and asked for the product back. Bad to worse. We traveled to the Sunburn Mandarin location (over a two hour drive) and spoke to “Sean” who identified himself as a manager. After showing Sean our gift certificates and pointing out what the document stated I was asked to leave the store and told again Sunburn would not honor their gift certificates again. My caretaker spoke to Sean, who asked I come back into the store to apologize to me only to tell me I was at fault for using some of the product his drivers gave me and had me return. When I asked if it was illegal to use my medication Sean asked me to leave the store once again. Zero Leadership, no accountability or customer service! I attempted to contact Sunburn via email and social media with no response. Sunburn does not have an executive in charge of customer experience, culture and training but, with several other national dispensaries that know their business they may look into their executive leadership as a whole. Terrible. Not sure if I will even return for the “credit” on my account as Sunburn needs to get its act together if they want business from people like me.