Always a pleasure to shop. The check-in is simple, quick and their always friendly. Also,Bud tenders here are SO nice, knowledgeable and patient. There are 2 that make it an above and beyond experience.

I am revising my previous 1 star review after Dawn the assistant manager was able to rectify the issue I had. Hopefully with continued customer service I will be able to leave 5 starts in the future.

My first time and what an impressive place!! Easy to get to. My apologies I forgot the two men that took care of me, one was his birthday was coming up this Saturday and the other wonderful rep, his name started with a T. Nice young man! He listened to what I wanted and he was very knowledgeable! I’m a huge fan and I’ll be back. Nancy Tuzzio

I would love to know the redhead girl's name. We've talked a few times when I've come in, but she could tell I was upset tonight and the card reader wasn't working, no one was in line so while it reloaded she just sat and talked with me and was so kind and understanding. I hope she sees this and knows how much that meant to me. I was just buying a bag she didn't have to be so kind and take the time to speak so positively to a stranger. Please tell her thank you for me! Your staff is always so kind with me.

The Botanist in Akron is hands down one of the best dispensary experiences in Northeast Ohio. From the moment you walk in, the staff is welcoming, knowledgeable, and genuinely takes the time to make sure you find exactly what you need. Whether you’re new to cannabis or know exactly what you’re looking for, they explain everything clearly and never rush you. The store is clean, modern, and well-organized, with a great selection of high-quality flower, vapes, edibles, and concentrates. You can tell they care about consistency and patient/customer education, not just making a sale. Prices are fair, the deals are solid, and the overall vibe is calm and professional. I always leave feeling confident in my purchase and well taken care of. Highly recommend The Botanist Akron to anyone looking for a top-tier dispensary with exceptional service.