This is officially my place whenever I'm in Chicago. Everything about this establishment is top notch! I love the the vibe and their selection is top tier. The bestest ever customer service provided by Amenze. Thank you so much for taking your time to assist and answer all my questions. Kim is amazing as well. Trust I will return ( thinking about going right now😆).

The constant 20-30 minute lines are one thing, but wait until you travel there only for them not to have your order. I had to pay $10 more for a different product than the one I was told is "ready for pickup" because they refused to take even a single dollar off of another product to try and make up for a really awful customer experience. The manager also wouldn't speak to me and stayed in the back. In summary: they made me wait 30 minutes for a pre order they did not have and then wouldn't do anything to make up for it except say sorry. Awful. Go to Sparkd on 25th if you can. It's run better and never understaffed.

The best experience I’ve had at a dispo in a while! Amazing staff (thank you Nitro ur the man) and a stunning space! Also the munchies at check out I haven’t seen anywhere else - fire🔥 ! A must stop dispo!!

Super cool place, staff is really friendly and able to help you out especially if you’re a new customer. Shout out to Nitro, super awesome guy and great customer service.

Upon entering the dispensary, I was welcomed with a genuine smile and a heartfelt greeting. While I waited to place my order at the kiosk, a staff member stepped out from behind a door and warmly acknowledged everyone in line. What truly stood out was her thoughtfulness—she paused to let us know about an available online promotion and took a moment to clearly explain how it worked. To make the experience even better, she was also the one who checked me out. She answered all of my questions with patience, clarity, and professionalism. Thank you, Trina, for your exceptional service, kindness, and dedication. You truly elevated my visit.