Chris and Peter are the absolute homies. Perfects recs on all the cookies and extra handsome dudes. I love it here.

Link and Alex have been very informative and helpful while I stopped by! Cloud 9 always has great employee’s but I strongly encourage anybody to come here if they are close enough! Very knowledgeable and nice people!

Absolutely exceptional experience as soon as I walked in I was greeted and welcomed warmly. The staff was very personable and very helpful in assisting me to find the right product. I will most certainly be returning to this location again! Ten Stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Headline: They sold me a moldy cart, promised me it wasn't moldy, and then refused to give me my money back once I confirmed it was mold. Millie sold me a THC-9 vape pen. I opened it after purchase in front of her and it was cloudy and mold. I asked her what it was and she said it was "butter" and reaffirmed me it was fine despite my concern. I asked for another one. She said they all looked the same and promised it was butter. I walked to another vape shop and showed them and they were disgusted by what I showed and warned me not to smoke it. Confirmed it was mold. I went back within 30 minutes and demanded a return. Her nor her managers would help until I threatened to leave a bad review. She took 30 minutes to process a return that they never issued. Told me I was good to go and asked me to leave the dab pen so they could return it. I left it with them. I saw on my credit card they never offered the return. Called the store back. Millie told me to take it up with my credit card company because her nor her managers were willing to do the return. For the pen that I returned to them after they told me they gave me my money back. Insane experience, never going back here because they are liars and care more about selling moldy carts for $40 to their customers.

Millie has the best customer service skills I’ve seen to date. Super helpful, super courteous & super knowledgeable!! Please do not miss out on this shop!! 🙌🏻