On two separate occasions, I attempted to use a 25% off coupon I received in the mail for a Cadbury egg purchase. Unfortunately, both times the coupon was rejected by the self-checkout kiosk. During my first visit, despite the presence of a cashier, I had to rely on the kiosk, which is a common scenario. After the coupon was declined, a staff member kindly assisted me, but to no avail. I decided not to make the purchase and left the store. On my second visit, I encountered the same issue and ultimately let the kiosk keep the coupon, leaving the store once again without my Cadbury egg. I understand that technical issues can happen, but these incidents were quite inconvenient. I would appreciate it if you could look into this matter and ensure that the coupon acceptance process at the kiosks are functioning correctly. This would greatly enhance the shopping experience for myself and other customers.

Worst pharmacy ever. I literally have issues every month where I end up having to wait in line a second time over at drop off. Then there are times where I'm told they will call my name when it's ready and they have forgotten. Most recently they said they would call my name and then 50 minutes later they told me it went from being processed to put on hold. Don't plan on picking up any prescriptions unless you don't have any plans for the evening.

Super rude staff, called to ask a simple question, is the Usaa atm still operational there? They put the phone down and said we don’t have to answer that to another employee, just hang up. The lady got back on the line and acted like she couldn’t hear me and hung up the phone. Is it really that hard or inconvenient for you to just look to the walls and see if it’s still there? What is this world coming to.

This pharmacy is the absolute worst. I’ve used them for years because my insurance requires it and have had nothing but problems. Today was the final straw and I will just have to pay more for my prescriptions elsewhere. Yesterday, my son was very sick and the pediatrician told us we had to start steroids and nebulizers ASAP. Went to the pharmacy that evening and picked up prescriptions. No one from CVS mentioned any issues. Got home and pulled out the meds… no steroids. Called CVS and was told that they needed to confirm the dose with the doctor and sent an email but hadn’t heard back. Well now it’s after hours on a Friday night. I called the on call MD who contacted CVS to confirm the dose. Today, I called CVS to confirm that everything was straightened out before heading up to pick it up and was told that all was good. I got to the pharmacy an hour later- prescription not ready, come back in 20 minutes. Then I leave and get a phone call- they have no prednisolone in stock. So now I have to call around and find somewhere that has it and ask them to contact CVS to have it transferred. This is the 3rd time this situation has happened. One would think, especially when it’s a medication for something acute, that they could let you know they have none of the medication instead of causing a 24 hour delay. Ridiculous. We will be happily transferring to Walmart pharmacy as they are always helpful and fix CVS’ mistakes.

They've gone the direction of many other shady CVS stores, where they lock up competitor items so you're forced to either buy CVS brand or wait 5+ minutes for staff assistance. They will lie and say this is due to theft - it isn't. If so, the thieves would just as soon steal the CVS generic brand of the same products, which so happen to be left unlocked. They want you to become so impatient waiting for assistance that you settle for the CVS brand, so they make extra money on each product.