CVS/CAREMARK is the worse operation in general. Prescription Plan forces me to use only CVS or mail order. Besides the Urbana store, this is the most confused and mismanaged operation in the pharmacy I have ever seen. The lead pharmacist told me, after once again showing them them taking control over refilling and renewing prescriptions to go to Walgreens if not happy. I then responded I would love to do that! One little issue; CVS/CAREMARK DOES NOT ALLOW IT! Please if you have a choice go elsewhere. Good thing is the Ohio Attorney Generals office is onto CVS.

This pharmacy is the worst. My fiancé has CGM monitors that he changes every two weeks. They insist on only giving him one at a time instead of a months supply. His doctor has wrote it on the prescription and has called the store to tell them they must follow the prescription that they need to fill a months supply. That lasted all of two months and they are back to only giving him one at a time. The pharmacist argued and lied that they have never given him a month supply and he has only ever had one at a time. I guess if you want to be gaslighted this is the pharmacy for you. Just fyi for people who do not know it is illegal in Ohio for a pharmacist to change someone’s prescription against the prescribers wishes.

I went into the store at 969 W. 5th St. to buy CVS brand Elderberry Gummies. They were buy 1 get 1 half off, score! I was greeted by Nancy when I came in, asked if I needed help with anything and later approached by Peyton to see if I needed help. So friendly and very welcoming!

I went to the Minute Clinic today for the first time ever, after being sick most of the week. I found the online booking to be very simple & the check in process once at the store breezy. I had a small wait and was warmly greeted by Kemi who saw me today! She was a breath of fresh air and so pleasant to converse with. She was kind, sympathized with me and asked genuine questions about my illness and personal life. I felt like she took the time to get to know me in the short visit we had together. She ran tests and did an exam to come up with the final diagnosis. I had the prescriptions promptly waiting for me as soon as my visit was over. I can honestly say that my visit was comfortable and even enjoyable all because of how kind Kemi was to me!! I was so pleased with my experience I shared with my family to check them out if an urgent care visit isn’t needed. Thank you, Kemi!

I wanted to thank everyone at CVS on April 17 2024 for working so fast to keep everyone safe. Thank you for listening to my daughter non stop chatter as she stressed the tornado. Bless you all.