This was the best shopping experience I’ve had in a long time. I received a 30% off coupon and went. I’m going thru chemo and explained that. I’d like the owner to know that is one of the best bud tenders and employees I’ve seen in some time. Professional knowledgeable and patient. The quality and variety is great. Prices are great. This should be your number one dispensary choice in Seattle

good customer service and nice bud tenders but their inventory is weak and unfortunately that’s the main thing we come for. They don’t have very many quality items a lot of the stuff I buy there gives a disappointing high. They got rid of honeytree too which was like the only good brand I got from here. So idk. Just not the best place to go if you want quality herbs for good value

Longtime customer. Now former customer after a bad experience with the "Better" hashtag. Better Hashtag is worse hashtag. Issues with the new website, continually low stock. Speaking with the new management to try to resolve a very simple issue that was the fault of the website/staff was turned around and made my issue for not calling (you can't trust the online prices - management told me that I should call and confirm the price every time). I was offered a 10% discount, but no apology for having to incur an ATM fee because of the discrepancy between their online and in-store prices, which has never happened before in the many years I shopped here. I was a customer for a decade, but there's enough other competition around!

*Edit: I went back to see if this place had improved and I honestly wish I had not bothered. The selection is somehow even worse than before. It feels like the store is playing a game to see how empty the shelves can get while still pretending it is a dispensary. There is nothing fun to look at and nothing new to try. It is the kind of selection that makes you wonder if the buyers just gave up completely. The budtenders also seem even more irritated now and spend most of the time complaining, which does not help the already depressing vibe. I really hoped things would be better on my return visit, but the whole experience has gone downhill so much that it is almost impressive in a tragic sort of way.* This place has gone downhill fast. The budtenders are constantly complaining to customers which makes the whole vibe really uncomfortable. The online menu is a mess confusing slow and often inaccurate and the in store selection is just as bad boring limited and way behind other shops. The sales feel lazy and uninspired with no real effort to create value for regulars. The website looks AI generated and does not match the local personal touch this shop used to have. Ever since the management changed it has been obvious the new team does not have a clue what they are doing. I miss the old management because at least they cared about the store and the customers. Really disappointing to see such a solid shop turn into this. Forgot to mention the new name is so uninspired. Whoever came up with it lacks depth and creativity.

Really solid spot with great service from my experience. I can especially recommend Spencer and Angel, always really pleasant to work with. I highly recommend visiting there are great deals and member prices.

I went in today, as it was my 21st birthday! Nic behind the counter was an absolute sweetheart and helped me figure out what I wanted. They were super nice and wished me a happy birthday! Ill definitely be coming back just from the customer service alone🫶

Love Hashtag! I'll place an order online when I'm already downtown, and it's ready before I get there (less than 10 mins usually). They have a great selection, and consistently carry a large stock of specific items I need that I really struggle to find elsewhere - and I appreciate the discounts they often have going on, which make it more affordable for me. The staff are friendly and laid back, but very knowledgeable and helpful too, perfect mix. :) Plus their partnership with the Last Prisoner Project is amazing. If you're looking for a new shop to support, I'd def recommend this one. It's pretty far from where I live (I'm in Federal Way), but I'll keep coming back! Thanks Hashtag!

I was helped by Ben this evening. Easily some of the best customer service I’ve ever had. Not only did he upsell me he also convinced me to sign up with an account. He was genuine answered all my questions and went above and beyond to take care of what I needed. Because of him I will now only shop here.

I’ve been going to Hashtag for the last year and it’s always a great experience. Really easy to place your order online and quick turnaround when it comes to pick up. A few times I just walked into the store. I found the staff really helpful and helping me decide on my purchases.

Overall uncomfortable short unpleasant experience, Saw on the menu it had 20% so i went in just to get told that’s for online orders… i was the only one in the store 😭 just seemed so odd. won’t be back