MAGIC SMOKE VAPE CBD KRATOM ( GILBERT )

Went there yesterday despite the reviews. I always go to Gravitate Smoke Shop which is an INCREDIBLE shop. Anyway, stopped in & asked if they had my Insta Bar. The guy said they didn’t, but had one similar called, “Pod King” so I bought it. He asked me to try it before leaving so I did & the pull was SUPER hard. Could barely get anything out of it. He then took my vape, cleaned it off with his shirt and right before taking a drag, asked if it was okay. I stopped him and asked if he had a wrap to put around before trying it & he said no. I said I wasn’t comfortable with him putting his mouth on my vape (HELLO Covid, cold and flu, germs, I don’t even know you!) to which he then said if I didn’t let him try it, there’s not much he can do. I asked if I could exchange for another brand and he refused. He offered me the same brand and another vape which had the same issue. I left very upset & drove to Gravitate. Luckily they had one there and it WORKED. They are selling broken vapes and not refunding or allowing you to get one of equal value. Horrible shop, horrible customer service & I do NOT recommend them. I will be happy when I get my $22 back.

The shop is amazing. Answered all my questions and gave great recommendations based upon my wants. The gentleman was knowledgeable and friendly. I highly recommend this place and will definitely be a regular.

Extremely knowledgeable and friendly staff. I just happened to be in the area and popped in, now I’m a lifetime customer. Well worth it, highly recommend this place. Thank you!!

Really nice and clean store, got a huge selection of vapes, and the customer service is definitely the best actually care about there customers and have actual knowledge on what they sell unlike other places

I usually get my vapes in Mesa since it’s close to where I take my kid for a weekly appt. Today I went to this shop bc my vape ran out earlier than usual. Got the same vape that I normally do in Mesa, only to have it cost $10 more at this location. That is absurd. A price difference of $2-4 I can understand, but $10? Safe to say I will never go to this location again.