We really like this place. Second time coming in today and we got a decently large container of raw cat food, a real fur rat toy (hilarious and my cats love it) and the catnip spray by the register (okay this stuff was crazy potent, cats also loved it) and it only put us out about $36 total so I found that very reasonable, which really drives me to come back and see what else they’ll get in stock. One of the employees at the register was also quite helpful to me in suggesting use of the raw food, which is new for us. She mentioned the raw food could be returned, even opened, if it didn’t work out for us which I appreciate from a business. Everyone was also helpful as we browsed. Overall, we left very pleased and will be back.

I used to really like this store, but yesterday i was greeted with the most condescending attitude. The salesperson was so rude i will not be returning. For the prices they charge, they should at leadt be able to afford staff that have manners.

To my surprise we ended up with rescue puppy at Christmas. I was really stressing about keeping her as it can be very expensive and time-consuming nursing a scared malnourished pup back to health. Mudbay saved the Day. They provided wonderful information, donated a bit of very healthy food, help me find a great deal on other supplies and basically gave me hope💓. I walked out of the door full of emotion saying, "Okay, we can do this." Well done Gig Harbor Mud Bay. She's now very happy & Healthy...and SO CUTE! Thank you for your help ☺️

Absolutely love this store and highly recommend it!! Staff is so friendly and helpful, great selection of items, super clean and organized and in my opinion, not overly expensive. I’d much rather spend a little more supporting a small business like Mud Bay than a chain pet store. Very grateful for this shop and always look forward to stopping in to do some shopping with my very spoiled dog 🐶🐾🦴

I don't go there for bargains; I go because the staff is knowledgeable, friendly, and diverse. And they sell no "junk" food at all. Whatever cost difference there might be between Mud Bay and Big Box stores is definitely made up by the products, ambiance, and good vibes. Oh, and the photo is of my niece playing the "pull the socks off" game with my Bombay Fin.