I’ve been taking my dog to Petsmart since May so I can get him socialized and make him more aware since he’s still a puppy. The very first day pet hotel associate Anthony was so welcoming. He explained the DayCamp process and since then, Mowgli has been such a star there. I love the love that he gets from every single person and I can tell that he loves all of them as much. I take them at least two days a week, and I feel like he is satisfied. I deeply want to thank the staff for taking such good care of him.

Love it there! The only store that carries my cats special food she needs. I also love seeing them cute cats they have up for adoption!

The store is very pleasant, organized and clean. Staff are exceptionally friendly and welcoming. There's plenty of variety in pet supplies for all kinds of pets. I went in looking for a heat lamp and found it easily, where other brand stores didn't have that product in that I needed at all. Parking is plentiful and easily accessible. Great staff, great store!

The staff here is amazing— I would rate it 5 stars. I don’t know why they cause these animals to be in tiny cages. Do you really profit off of them that much PetsMart?

I called to ask a favor. A shot in the dark. I didn't expect special treatment. A polite "we can't do that" would have sufficed. I didn't expect to be lied to. The favor: expedite my online prescription food order even though it's after 7pm; I have the written script. My vet doesn't return script authorization calls, so these two processes are incompatible. The lie: we haven't received your order yet but we only have duck and venison (I ordered Original). Now it could have been a coincidence that they only had the flavors I didn't order but when she hastily said that if my order was filled in a couple days, it means they got a shipment in, I decided to go and see. My cat was already out of food, what had I to lose? They had both the 4 lb and 8lb bags of the Original flavor that I ordered. How interesting. Why not just say that on the phone and stick to the story of not being able to process it? And then to insult me further by inviting me to spend money there buying the food that I was told didn't exist? One star is being quite generous.