The customer service person I talked to on the phone couldn't tell me if they stock replacement glass for specific vape pen. I gave him manufacturer specs, size etc. But I have to come in to find out if he has one that size. Why waste 2 hours on the bus when he should know the size of the parts he orders are right? WTF??? Said he can't tell me over the phone. This ain't a huge drug deal. Guess I'll never know cause I won't be shopping there.

I shop here pretty regularly as they carry a few brands most other shops in the area don't have. Regardless of this, their prices are you exorbitantly higher that at other places, almost 50% higher on some items. Their staff is great most of the time, but not very knowledgeable. In all, if I could get away with going to a different store for the products I need, I would.

I though this was a Freedom shop. I asked the guy at the counter a few times and he LIED to me until I bought my merchandise to let me know that Freedom Smoke was actually down the street. Also, this shop doesn't offer warranties on any of their items. Wouldn't recommend this place to anyone where employees are dishonest and dishonorable with customers.

The owner has always treated me good the person working there tonight around 8 pm so rude .my son bought a vape from them and it started to misfire, we took it back and the worker told us we couldn't switch it out . We buy a lot of vapes. From them if the product is bad make it right because you may end up losing a customer.

Of the popular smoke shops in Tucson, Sky is my favorite. The staff is so nice and friendly. They have a large selection and great prices. I bought my first piece here in 2014 and have been going frequently ever since.