Always friendly, ready to help, great variety...

Probably the worst vape shop I've visited in the KC area. Completely different experience than the store off of K7 highway. They didn't greet me. And when they did they did not have a juice menu. How is anyone supposed to shop for new juice without a menu? The young man helping me had zero knowledge of vapes, or juice, or even how to quote me a price for the juice that I was trying to buy. He was just staring at me as I tried to read the tiny labels from the counter. The prices weren't marked accurately I noticed so I had to ask for the price of everything separately. Both of the gentlemen working that day were in a rush to get me to choose something and leave. Then, they forgot to let me type in my phone number for their points system upon checkout. I asked more than once if the juice I was buying was 6mg...but I was given a 3mg bottle by the other young man on duty and didn't realize it until I left. The prices are amongst the highest in the area as well. The clearance juice was expired and should not even be sold to the general public. Hopefully the K7 location is still as good as I reviewed it a year ago, because this one led me straight to Vapor Maven down the street. I imagine plenty of people will feel the same way once they've shopped around for a better experience elsewhere.

Went in to buy a reusable for the first time and Abigail was very knowledgeable and easy to talk to, very satisfied with her recommendations great customer service.

I frequent this shop and I am a rewards member. I had a problem with a recent purchase and they were super helpful when I went back. This is the best vape shop around!! Customer service is awesome and they have a nice selection of products. I won't go anywhere else:) *I wanted to add what an outstanding employee ROBERT is. He is a pro at his job! I'm always so thankful when I walk in and he is there. He knows his stuff! I've been coming here for years and I won't go anywhere else. :) **One more shout out! I just went in and HEATHER was working. She is wonderful and really knows her stuff. Today she had a line of people - it was super busy. But HEATHER didn't let it show. She still had a smile on her face and treated each customer with care. I love this place!

Every time I’ve ever stopped in here; its been a great experience. I just had to make a last minute stop; and I couldn’t have been luckier than to run into Heather; who helped answer all my questions. Not only is she a complete doll; she made good recommendations; and I look forward to seeing her and her team again! :)