The willow grove location is the only location that I’ve been to so far but the other smoke shops that I’ve been to customer service prompt me to not come back. We had a house fire so that’s why we’re in this area, and we’re a little further from our house so I wanted to stop at a few local spots but they were pushing me out the door with their egregious behavior. It was very alarming to me and I was sorely uncomfortable. May name is Jahan and I just want to say thank you so much to the whole staff at the willow grove location you guys made me feel welcomed, you guys made me feel super comfortable and that’s why I keep coming back! They’re so helpful and very understanding, they’re polite and they deserve a raise! Everyone down to the manager is so well mannered and just attentive to my needs and the needs of others I witnessed it! They immediately acknowledge you if they’re busy it’s always I’ll be with you in a minute or shortly after this transaction or customer. This type of service needs to be known because it’s unheard of anymore! Thank you to whoever staffed this location and truly appreciate you! Ready hi I just left you guys not too long Online I wanted to know if I can get these guys his names and OK so I’m just you have it thank you so much Colby , Kyle and Steve are just outstanding , if I were a millionaire I’d tip them 30k plus a piece no lie! These guys are kings thank, thank you so much!

Great smoke shop! Steven was very friendly & knowledgeable with suggestions of what I was looking for. And this shop has so many pieces to look at that you could spend hours just browsing so to have someone there to point me in the right direction & answer my questions with ease was not only helpful but appreciated greatly! Highly recommend this location or 1 of their other 2 stores (Levittown/Langhorne area or Morrisville). Even if you’re not a smoker, this is a great place for holiday gifts for someone who is. Or just to grab your lottery/scratch off tickets!

Great place to shop for all of your tobacco needs! They also have a variety of products that will make you fall in love with this place!! 10 out of 10 would recommend.

Great Selection of cigars you won’t be disappointed at all. Great employees that are knowledgeable to help you find what you need. Definitely coming back

Beyond professional. They actually care about their customers, and didn't give me any grief for being LGBTQIA, or a Veteran or anything. Came through on our first visit going through hell, and made a difference in our lives. Unforgettablly good customer service. Would wander in during paycheck to paycheck life struggles again. 11/10