I purchased a volcano vape and a water pipe from Muhammad nicest guy in the world greatest prices downtown…. Volcano works great adjusting the temperature really allows you to control your high …. The water pipe has nice think glass and the base has a nice center of gravity will def but another one … i will come back for all my smoke needs they have everything you won’t be disappointed

Last week I visited Smolder because I needed help with an item I purchased in another country. I stopped by another shop and they weren't able to help me, so I located this one on Google Maps. The employee working at the time, Maya, was not only extremely friendly and welcoming, but she was also able to help. What I particularly loved about her service is that she initially said that she would not be able to help, but then after we talked a bit about my need and just before I was about to leave, she said, "wait, I think maybe I can help." And she did! Ultimately, the service there is great! They have a great selection and the store is so well-lit and professional looking. I highly recommend this place.

Was Looking for a very convenient Tool to Pull On the Go & Thanks to Muhammad and Akash I found My stress Reliever! Looking forward to coming back Thanks Fellas !

The guys in here are always great energy!! The art and ambiance is just overall incredibly fun. They always hook me up with deals if I buy more than one product, which I really appreciate. Stop here if you have a chance!

Muhammad is one of the best customer service people in the smoke shop business. As an out of towner, he made the experience feel great w his hospitality, will be coming back, and recommending smolder smoke shop to everyone i know who visits chicago in the future.