Reviews

Amazing service. The representative was very knowledgeable, kind and helpful for my needs. Reasonable prices. Will keep coming back to buy more.

- Mustafa Shahriyar

June 29, 2024

Tyler at Vape City @ Katy Mills is a very excellent salesperson. He was very patient and very knowledgeable about the products he has available. Has a great demeanor and a welcoming presence.

- jeremy gamble

May 6, 2024

I visited the Vape City store in Katy Mills. Had a horrible experience!👎 I know this is store already because I went to another location in Katy. I had a really good experience there at that store, and the prices are also great. I even actually made a note to myself to remember this store. I sent a friend. ETC! I went to Katy Mills to buy something else, but I saw you guys had a new location there. I was very excited to see that and I I rushed into the store. I was trying to explain to the lady what I was looking for, while she kept yelling from far away what? What? What? I was trying again to tell her what I wanted to buy when two guys came into the store, after me. I understand she was more interested in helping them. 😂 I wasn’t even done talking when she walk to them and help them! Ignoring me 👎👎👎 FORGET ABOUT VAPE CITY❌👎👎❌👎❌ NO MORE!❌❌❌ Nice store Nice pieces HORRIBLE CUSTOMER SERVICE👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

- Warriors K14

June 2, 2023

Love the products but sad to say this location has terrible service I was told I couldn’t redeem my points towards my service only to have my point redeemed and charged full price!

- Trevon Bryant

June 13, 2024

Terrible customer service, they always steal my points from every purchase, they say they can't put them into the system, it's disappointing to buy here

- Shirley Ramirez

June 10, 2024