It was my first time in and I was unsure of what I wanted. Hailee was very helpful and took her time to listen to what I was looking for and then recommended some options for me. I appreciated her taking time to hear me out and set me up with what I needed.

I just recently purchased a few 1g magnitude carts from Verilife and had an issue with one leaking out of the bottom vents. I went to the website and emailed the customer service email that was posted online, followed up a few days later with a phone call to be told by the employee that I have to send the request to a different email address that I couldn’t find posted on their website, I checked under the contact us link with just receiving the same info of that old customer service email that I guess is no longer being monitored. Either way I sent a new email to address that I was provided, waited a few days with no response and then decided to call again to ask for the manager. Talked to Brandon he was super nice helpful and offered to have me come in the same day for a replacement, drove in showed him the picture and my receipt he provided the replacement which I am very appreciative of. My frustrations here are the fact that the website is misleading with the cs Verilife email address and the fact that I had sent a few follow ups with no response. All I received was an automated email stating that my response was received and I will be responded to in a prompt manner but revived nothing until following up again via phone call again. Great place great products great workers, I just need a bit more information on the website regarding returns on faulty or bad products. If I struggled this much with it I can only imagine others are experiencing the same.

Kathryn Is one of my favorite employees at this location, She is always so kind and helpful. She makes great recommendations and always informs me of deals. She deserves a raise

I will love to give a shoutout to my cashier's Olivia and Mattie. Both ladies was absolutely terrific... And to the rest of the crew that works there. Man all of you rock and keep up the positive energy. Best quality of Sour D and Juicy Jet I've tasted so far.

DEE is an awesome person all around, she genuinely cares, she is patient, she tried to get the best products for what you are explaining you need.. I am a medical patient and I’ve been going to dispensaries for years. I’ve never had an employee teach or inform me of products like Dee did. Her positivity and energy are unmatched lol . I’m so grateful I met her.. it is life changing. Thanks so much! CHRIS- I’ve only gotten the opportunity to meet Chris a few times ( he is always busy!) he’s popular and I’ve observed guests that wait specifically for him.. today I got the pleasure of his help and I am beyond pleased!! Chris has such a great personality, he’s easy to talk to about what’s going on and what I need , he is also EXTREMELY helpful in explaining things to me and has helped me with things I can do at home to learn!!! Again going above and boyond. Thank you Chris! ALEX- I just met Alex today, he was helpful with finding a product a wanted to buy .. he checked the back for different styles/colors etc. he was also helping to suggest helpful things!! Thank you! Everyone today was great! I had a perfect experience as I normally do!