Bought a new pre roll they suggested it was a 1.2 gram infused one and get it out it weighs less then a gram with the cone Smfh

Where do I begin..from start to finish I had a stellar experience. From the moment I walked up and met Vinnie, I could tell these people were exceptional. He took the time to talk with me, get to know me, and share the companies history, and locations. Then hooked me up with some awesome swag. Going in, I was met by a very nice Concierge who put me at ease, quickly gathered my information, and connected me with what I will call a "cannabis connoiseur" named Kaleb. This guy knew his stuff. He took the time to show me each company they carried, their strains, where they originated from, the different flavors, strengths and effects. He showed me top shelf, middle shelf, and lower priced (not lower quality). He took the time to ask me questions about what I was looking for, and the result I wanted. He showed me the waxes, the edibles, and the prerolls. And as we were walking up to the counter to cash out, I noticed that each person who worked there was very meticulous in engaging each customer the same way. Not just the men, but the lovely ladies are extremely educated and informed about every aspect of the cannabis industry. Put yourself at ease in dealing with them. No purchase pressure. No rush.They will not steer you wrong. As I was escorted out after my purchase, Kaleb took the time to shake my hand, thank me for stopping in, and wish me a great weekend. And I wished him the same. As you can see, I write reviews that I find worthwhile. I have been to many dispensaries but this is the 1st one I have ever written about. That's because I didn't just get treated like a dollar sign, I was treated like FAMILY from start to finish. You will be as well. Other dispensaries should take a few lessons on how to treat their customers. That's why I'll be back. Don't take my word for it, find out for yourself, and tell them Marty sent you. You'll be glad you did.✌️

First time here! When I walked in fred looked at me like I didn't belong there. Made me feel some type a way. Didn't even offer me a preroll or gummys or 4 percent off for my first time. Thanks fred, I know exactly where I'm not going.

This place is awesome! I’ve been to the two others here in new Baltimore and this is by far the friendliest place I’ve been! Super knowledgeable as well! Go Noel and Paul! You guys rock!!!!

I had the best customer service today at Cloud New Baltimore with Alyvia! She is so kind and explained the different deals so thoroughly. I will definitely be back ☺️