The store has such a fantastic selection of products and Sisarrow was such a great help!! From the first question we asked, she was warm, knowledgeable, patient with us, and helped us feel comfortable with our choices (including some gummies we’ve been trying to find for MONTHS). She took her time with us, understanding what we were looking for and matched us with some pretty sweet pre-rolls. We’re actually both from the south which was a cool coincidence - and she gave a couple tips for our week in Tacoma! Incredible atmosphere - I absolutely love the decor and how clearly labeled everything is - with friendly and professional staff a such a wide selection of products. We will definitely be returning in the future :) - ps, I was obsessed with the wildflower joints because WDYM THE FILTER IS DECOMPOSABLE AND HAS FLOWER SEEDS IN THEM?? THATS SO COOL!!!! we didn’t get any this trip but I already know what my first purchase is for next time 🤭

I had a wonderful experience working with Shelby at Volkswagen. She was incredibly knowledgeable, friendly, and genuinely accommodating from start to finish. Shelby took the time to explain everything clearly and thoroughly, down to the smallest details, and never made me feel rushed or pressured. Her diligence and professionalism really stood out—she made the entire process smooth, transparent, and stress-free. It’s clear she takes pride in her work and truly cares about her customers. I highly recommend asking for Shelby if you’re looking for someone who is attentive, trustworthy, and a pleasure to work with.

“I’ve had an amazing experience with Craft! They offer an excellent selection, fantastic customer service, and really competitive prices. I love that they have a pesticide-free selection, and the atmosphere is super friendly. There’s no pushy sales tactics or loud music, making it a comfortable shopping experience. In my opinion, they’re the best cannabis shop in Washington State!” Shout out to Jack👍

Nakita W was fabulous! This is the first time I've been to this store, I usually go down to downtown Tacoma and the north end. She was the most knowledgeable sales associate I have met in the industry so far. There was no bullshit answers, And she knew all her products. Impressive! She is an asset to your store.

To Whom It May Concern, I’d like to take a moment to recognize the outstanding customer service provided by Laura at Craft Tacoma. From the moment I walked in, Laura greeted me with warmth, professionalism, and a genuine willingness to help. Her attention to detail, clear communication, and thoughtful support made my experience not only smooth but truly memorable. It’s rare to encounter someone who blends efficiency with kindness so effortlessly. Laura went above and beyond to ensure I had everything I needed, and her deep knowledge of the space and resources available was incredibly helpful. Craft Tacoma is lucky to have her—she embodies the spirit of community and creativity that makes the space so special. With appreciation, Lindsey R. English Jr.

This was my first time checking out this dispensary and I had an AMAZING experience. Thank you Rosa for taking the time to provide your guidance and great recommendations!! I will definitely be coming back :)

Big thank you to Michael for all the help and guidance! This place is much more relaxed than other stores I’ve been to. There was normal level music playing and the display cases were well-organized with lots of helpful info on each product. I’ll definitely be back!

They’re always so friendly, kind, and helpful in store. They have wonderful deals I can’t get anywhere. And the employees are very sweet!!! ☺️☺️ and Rachael was fantastic! She was so helpful finding the right one! I never noticed the neon sign that says what the colors are (sativa, indica, hybrid) yeah I never noticed 🫣🫣 but she pointed it out very nicely and didn’t make me feel dumb for never noticing…And if anyone needs a realtor, she’s got you!!

Liane was such a joy! So knowledgeable and sweet! She really made my experience so enjoyable I’ll be coming back. Well worth the drive just to see liane!

They got the good sh!+… beautiful, clean, organized and the best prices around. I recommend this place, everyone go there. Staff is Very knowledgeable and welcoming. Worth the experience. Thank you, Forever customer 🫶🏽