Curaleaf | 11425 South Harlem Avenue, Worth, Illinois | Cannabis Shop

First time as a customer here..was referred by my husband coworker. Didn't know the name.of it just said it was on 115th and Harlem Ave. Now that I know how close to home it is. And how knowledgeable the staff is will for sure be going back. Thank you all

By far the WORST customer service ever, ever! Completely ruined my 04/20/2024 for sure. I purchased 28 grams of High Supply's Bio Jesus and only received 5 GRAMS!!! BLEW MY MIND!!!. I contacted customer service with a video from seal being broken to weight of product. They make it impossible to send them the video and won't let me show it to anyone at any of their Chicago locations in person. I am at a complete loss of $200 because they have made it impossible for me to send the video. I now shop at Rise, a much more customer service friendly establishment. Curaleaf makes you feel like you're dealing with crack dealers. I truly appreciate the friendly warmness of the staff at RISE. I will be outside Curaleaf locations in the Chicago area periodically showing my video and making my complaints in person to any customers that will listen. I can actually talk to management at RISE! CURALEAF, YOU ARE BOGUS!
I don't shop with people that smile in your face and ACT all friendly with me, but as soon as there's a problem they don't know you anymore. Curaleaf makes it real easy to take your money and impossible to fix a problem like being shorted 23 GRAMS off an ounce! They even play you by not letting you touch the blacked out jars, what a joke, you can't see inside the jar and once they put the light jar into your hand that's it, no exchanges. I knew when I was walking out of that place I got robbed. They even used a loophole in their policy to try to scam me, I guess we'll find out in small claims court what a judge thinks.