CVS | 5100 Brown Station Road, Upper Marlboro, Maryland | Cannabis Shop

After paying for my prescriptions I noticed one of the bags were smaller than usual. I opened up the bag and noticed a prescription patch that I usually get as %5 was %4. I then went to the consultation window to ask the pharmacist if the doctor changed the strength or is this all they had. I placed the box on the counter. He grabbed the bag forcefully from the counter and angrily slammed the box down in front of him saying, “we’re supposed to be at lunch oh well I guess I won’t eat today.” I was like somewhat despondent and didn’t know what to say because I never had that kind of experience before especially from that cvs. He started angrily and forcefully hitting each keystroke of the computer. I became a little anxious. He clarified the information and slammed the cage or whatever that thing is down. I was so surprised never ever have I ever experienced anything like that. Whatever is going on CVS need to address it. The pharmacist seem frustrated, angry and just rude.

I really tried to like this CVS location. The staff are generally kind and attentive. The pharmacy just does not live up to a decent standard. If you get an alert that your prescription is ready, when you arrive, go to the pick-up counter, you learn your prescription is NOT ready. You schedule appointments for vaccinations online, receive reminder alerts, show up at your appointment time and learn either they are out of vaccines, on break, or unavailable for xx time. I do understand that things come up but better communication to your customers is desired. Please read and learn from these reviews, CVS, and do better. Not try, Do.