Very chill experience everything is set up to the point of it being so easy. Order pick up that simple.

Staff is very friendly and helpful. They are quick to get your order filled and very knowledgeable about their products.

Great in theory, but I just spent over 2 1/2 hours because the app and the website don’t work you get stuck in a continuous loop of signing in picking all your items going to check out signing in again trying to check out again then you go to the app and it does the same thing. Sometimes the activity shows that I have an order set to deliver tomorrow, but it hasn’t have any information at all other than that and it doesn’t confirm whether or not my CURT is confirmed. I guess i have to call and go In person to find out if i wasted all that time and will have to add wasting a trip to south Austin from across the city if the order really didn’t go through. It also asks for the address over and over again even though it’s on my account that continuously signs itself out and no matter how many times I reset the password it says it’s invalid and I have to sign in through google verification and then back to step one again with the address question..

I don’t know why some of the negative reviews. I did have a problem with ordering online like I kept having to sign in but whatever I finally got it right. Also you can just call to place an order: The payment app is weird. I will figure it out one day but I assume the people that actually work at the shop have nothing to do with that. So I don’t find fault there. Just bring cash. Maybe some people haven’t dealt with a chill vibe place but that was what I got from it. The person that helped me out was just super laid back and nice. Especially when I’m a spaz in public due to chemotherapy and lack of socialization skills since my diagnosis (I am home unless going to chemo or doctors appointments). I have tried 2 of the products so far gummies. They are great! I got a tincture but I am working the courage to try. My oncologists office palliative care doctor recommended this place to me and I will definitely be coming back.

For the ones with low stars, I am very surprised for their experience. I have had nothing but excellent and friendly customer service on every visit. I would like to see calorie count on packages, and notifications on discount or event customer appreciation day, and heads up on closed or closing early days!!! I stumbled on a delicious BBQ plate and other goodies Saturday, picking up an order, so, notification text is best.

The customer service we have enjoyed, whether picking up or delivery, has always been exceptional. The product is made with consistently high quality. I would highly recommend.

First time I ordered. It was great. I called with questions since I had no idea what I was doing. All questions answered and staff gave me more information. On time and friendly. Just picked up second ordered. I wasn't sure I could physically make it but I did. I used pick up this time to use coupon offer. I was easy and I appreciate the friendliness of the staff Thank you

Over 10 minutes on hold and they never picked up. I was going to try Goodblend because it's a little closer than Texas Original but with customer service like this and tinctures costing way more ($78 vs $60 for 300mg, even more when T.O. is running a sale which they do a lot) I doubt I will.

Ever since my pain specialist put me on the Texas Cannabis Registry I've only ever bought my edibles from Goodblends. I tried the only other company once, but it's the people and customer service I receive that keeps me from ordering elsewhere. The whole process is easy but above all, they all genuinely care if their products are helping you. I'm disabled and battle chronic pain, etc and these act as my anti-depressant! Love Goodblends! Thank you!

A solid and reliable company with even better employees. Customer service answered any questions I had and honestly the entire process was effortless. Im glad the great state of TX is relaxing things a bit for the peoples.