The Token Smoke - Austin, TX | Cannabis-Shop

I bought a vape that ended up being burnt, tried to call and ask them the next day if I could return the vape to get one that was obviously not burnt. The big dude who works there answered and told me that since I didn’t bring it back the day of (mind you they were closing) that he didn’t know if he could give me a new one even though the one they sold me was obviously and clearly burnt. I go up to the store and try to let the big dude try it so he can understand that I just would like to trade them out, he has a terrible smirky attitude and decides to tell me that it wasn’t him who sold, even though I completely recognized him because he’s the one who sold it to me in the first place. Long story short, I’ve been going to this shop for years and the service has always been good, until now.

A great selection of products keeps the customers returning here. The management has improved over the years i've shopped here. I see this as a staple business overdue for growth.