I've been going here for about a year and I have ZERO complaints! The staff is always very welcoming and helpful and make it feel like your family. I've also never had a bad product or experience from this location! Definitely 10/10💯 Today my bud tender was Hanna at Trinity Cannabis on University in Peoria,IL. She was beyond helpful...was prompt on making sure I was helped instantly...made great conversation and was overall a great employee! I love Trinity on University💚

It was a strange experience, oncologist suggested medical cannabis. Explained symptoms to young girl I was experiencing and pain trying to control. Disappointed received no pain relief, friend of a friend had another type of balm she used and it worked wonders! I was relying sales girl knowledge as I had no product info, I’m elderly, it was all Greek to me! I was very disappointed that I spent $100.00 and was then charged an extra $5.00 because I paid with Debit card! I don’t think this was fair since I had a medical card. Everyone there was very polite though, maybe just a misunderstanding, I don’t know. Will go back because of location and be a little more assertive.

I would've given 5 cause I love the store and the promotions it offers. I'm only giving three because whether or not you're attended to properly is based on who is at work at the time. Some of them greet you properly and are extremely professional and others like today are not. I've never actually waited this long and wasn't even spoken too upon entering the back.

Can vary on who's working. Usually real good but just recently it was an absolute joke. Medical and he sent me in the recreational way because "there were too many in medical". Yet he sent over 6 people into the medical side while I watched everyone be helped. Really need to have at least someone for the rec side. No one should have to wait there completely ignored for that long. Again, it's usually really good. But I've found it depends on who's working. When I was helped the guy was really really nice and cool though.

I am always pleased with the products offered at all Trinity locations as well as the friendly staff and their pleasant attitudes. I was unaware of a discount I had but was pleased I could use it. I 100% recommend Trinity to everyone.