CVS Pharmacy | 3981 Irvine Boulevard, Irvine, California | Cannabis Shop

I go at least monthly to this pharmacy. All the pharmacists are super helpful when I have questions. Today was no different. Wish I remember today’s pharmacist’s name. She was knowledgeable, helpful and patient. And provided service with a smile. That is always also the case when Chris, a tall male pharm tech, helps me when I pick up my prescriptions.

If you were there just to pick up medication, you would probably not encounter any issues, but if you had a question about your prescription or needed some help reaching out to your provider, well, then here's where the issues lie. The pharmacy technician at the register was super friendly. However, the pharmacy technician at the drop-off counter was super unprofessional. Rolling your eyes and talking back to the customer was unwarranted. I didn't do anything except ask a question about the prescription and whether the quantity could be changed. So, what I did to warrant this attitude is beyond me. I did talk to the pharmacy manager, but the damage done by your staff has already been done. No apology in the world can make me feel better about the situation as your technician rudely rolled her eyes and talked back to me for something I innocently asked. Your pharmacy was not busy at this time so you couldn't justify this type of behavior.