Surterra Wellness – Medical Marijuana Dispensary | Tampa

Love the products, love the staff. Jalen has great energy and always knowledgeable. Very grateful for the help but it’s a shame the company does not allow them to accept tips. Every other dispensary I go to does, so I hope the company is taking care of their employees.

I had a pretty negative experience during my visit. While there was a line of over 10 people waiting, one customer was sitting off to the side huffing and puffing instead of waiting like everyone else. When it was finally my turn, he came up angry and demanded to be helped ahead of me. Shockingly, the worker allowed him to skip me and didn’t step in to manage the situation fairly. It was uncomfortable and frustrating to see disrespectful behavior rewarded, especially when other customers were patiently waiting their turn.