First time as a customer here..was referred by my husband coworker. Didn't know the name.of it just said it was on 115th and Harlem Ave. Now that I know how close to home it is. And how knowledgeable the staff is will for sure be going back. Thank you all

By far the WORST customer service ever, ever! Completely ruined my 04/20/2024 for sure. I purchased 28 grams of High Supply's Bio Jesus and only received 5 GRAMS!!! BLEW MY MIND!!!. I contacted customer service with a video from seal being broken to weight of product. They make it impossible to send them the video and won't let me show it to anyone at any of their Chicago locations in person. I am at a complete loss of $200 because they have made it impossible for me to send the video. I now shop at Rise, a much more customer service friendly establishment. Curaleaf makes you feel like you're dealing with crack dealers. I truly appreciate the friendly warmness of the staff at RISE. I will be outside Curaleaf locations in the Chicago area periodically showing my video and making my complaints in person to any customers that will listen. I can actually talk to management at RISE! CURALEAF, YOU ARE BOGUS! I don't shop with people that smile in your face and ACT all friendly with me, but as soon as there's a problem they don't know you anymore. Curaleaf makes it real easy to take your money and impossible to fix a problem like being shorted 23 GRAMS off an ounce! They even play you by not letting you touch the blacked out jars, what a joke, you can't see inside the jar and once they put the light jar into your hand that's it, no exchanges. I knew when I was walking out of that place I got robbed. They even used a loophole in their policy to try to scam me, I guess we'll find out in small claims court what a judge thinks.

Staff is kinda quick, but could go for a few more points of sale for rushes of customers. They prioritize medical in queue and are always informative. Only complaint is the prices (but the state in general needs to lower it's tax structure.) curaleaf runs good sales every now and again, definitely sign up for their newsletter.

Melissa was so patient with me because I had lots of questions. She allowed me to share some personal medical info with her to help me choose what would me best. The woman at checkout was nice and pleasant as well. She told me about promos and the bingo card.

Every single time… I go there and have ALWAYS been treated wonderfully and professional. The people there are so incredibly helpful! I’d recommend to everyone who is looking for a place to get recreational or medical. Great clean place!!