CVS – Shepherdsville, KY | Cannabis Shop

I was in a few days ago and had the best customer service ever!! The girl at the counter Lilly was so sweet and kind and answered all of my questions. I struggle with my hearing but she was so patient and made sure I understood everything she said. 5 Star service!

I have been using this pharmacy for about 4 years. Recently had a lot of health issues. I have been waiting on blood pressure meds for almost 2 weeks. They are out of stock for my bile duct medication. I have been trying to call for 2 weeks. Probably called a dozen time waited 45-60 minutes for no one to pick up. I understand being short staffed but you have to answer your phones. You have to help you patients. More than likely this is and upper management issue. I work for CVS. So I have to use a CVS pharmacy. I am honestly embarrassed that this lack of care is accepted by CVS. Someone needs to do and overhaul on This location.