CVS - Middleburg, FL | Dispensaire de cannabis

Wish I could say it’s all good but it isn’t. Let’s start with if you actually want to speak to a pharmacy staff person they never answer their phone so I went around their little phone tree service and choose physician office. They seem to answer that line better than they do the other line. The next thing I’d like to complain about is my doctor sent a prescription over three weeks ago it was out of stock. OK, no problem. It’s been weeks It’s still out of stock according to CVS Online which they tell you to go to all the time. So I had to pick up prescription in store and I said what good is the prescription for the sensors? If I don’t have a reader the clerk said let me go check. We happen to have one oh really well then why wasn’t I notified and why wasn’t it filled because I’ve been waiting three weeks, she said I apologize for that. Give me 15 minutes. We’re gonna fill that prescription for you right this is just a kind of thing that you get with CVS. I am so over them, but my insurance insist on sending everything to CVS , I have no choice in the matter
Oh and they claim to deliver I checked out the web site. No one in the store could help me with this. Whatever happened to quality customer service.

Actually received a phone call at 9pm from a human being and a very concerned and nice person named Barbara who's apparently been completely loyal to CVS for over ten years now to boot when my husband's antibiotics were not called in after his surgery. Wow, that's service that stands out like a star these days. The surgeon had the prescription MAILED....yes useless right? Without this call it may have been a few days waiting for antibiotics because the nurse on call line is a joke and everyone is gone too answering services and these contractors are not provided a plan B or C when noones picking up the phone.

So thank you Ms. Barbara who was the sweet voice of concern from Middleburg CVS!

Some of us were worried about our prescription being transferred from Winn Dixie but not for this customer!!

God bless people like CVS's Ms. Barbara that are allowed to do their job or even if they sometimes feel like are not, they do it anyway.