Medterra CBD – Irvine, CA | Cannabis Shop

I have been buying cbd oil for my dog from Medterra for quite a long time. Their product is consistent and helped my dog with anxiety. I have been grateful for Medterra’s excellent customer service (Soso) which is always responsive, friendly, and professional. I highly recommend Medterra.

I’ve had issues with delivery before but this last (and final) order takes the cake. They marked it as delivered when it never was. Then acted like it was my problem. Finally told me a replacement was on the way and, oh wow there was extra in the order at no charge! But no, that order AGAIN was marked delivered and never was. So I asked for a refund. They refunded without a single word of apology for the inconvenience as this has become a two month wait for products we never received. We will never do business with Medterra, or any of John Larsons other companies, Vena and Five. Beware of their bad customer service and fishy non delivery services which they somehow claim are delivered. I have no idea how that happens but it has happened three separate times with them. And that’s enough.