Restore Dispensaries Allentown

Pretty unhelpful vibes. I’ve been shopping around different restore locations for a long time and I asked for clarification about the first time policy since I shopped at Columbia years ago. They don’t extend a first time discount if you’ve visited a location before even if it was a different brand which is fine except the fact that the retail worker said “it’s only a 30% discount which isn’t much” and I was offended because 30% isnt much…? It’s a lot of help for the average person. I wanna emphasize that it was far less about what was said and about how they said it that made this an unpleasant experience. The shop needs to work diligently to ensure that they don’t undermine the medicinal nature of the industry, and the fact that patients rely on this medicine completely out of pocket for very serious conditions and it’s not like I’m unhappy because the pants that I want aren’t on sale. The other staff was also pretty rude and why did it take so long when there was literally only one person there? The cherry on top was a security guard, clocking my unhappy vibe, and asking “what’s your problem” which was the most unhelpful thing of all time. My problem is that I’m trying to leave and I wish I could go back and return it all and never do business with that location ever again. I believe that restore has a lot of work to do to ensure people who have visited other restore locations as they visit new locations to ensure consistency in policy and experience, and everyone at the Allentown location needs a training on how to be trauma informed.

Staff is fantastic. Great deals. First time there, easy set up, friendly greetings, once in, I met with Jess, she was patient and informative, definitely will visit again. Excellent